Three-pane shared inbox
A real support workflow, not a chat list.
Conversation list, thread, and contact panel — like Front, but built for WhatsApp. Saved views with nested AND/OR filters, internal-note yellow background, SLA timer ticking inline on each row, multi-number support out of the box.
Three-pane shared inbox
A real support workflow, not a chat list.
- Saved views with nested AND/OR boolean filters
- Inline SLA timer turns amber at 80% and red at breach
- Internal notes with yellow background, visible only to your team
- Bulk close / assign / tag — from the list pane
- CTWA-sourced and AI-handled tags out of the box
- Single inbox for multiple connected WhatsApp numbers
What you get
Everything three-pane shared inbox can do
01
Saved views with nested AND/OR boolean filters
02
Inline SLA timer turns amber at 80% and red at breach
03
Internal notes with yellow background, visible only to your team
04
Bulk close / assign / tag — from the list pane
05
CTWA-sourced and AI-handled tags out of the box
06
Single inbox for multiple connected WhatsApp numbers
More in the platform