Real teams. Real numbers.
From 3-person retail teams to 80-agent support orgs, SwiftChat runs the WhatsApp side of their business.
NorthwindAcme CoAtlas HealthLumen BeautyGlobexNimbusVertexHeliosDovetailBeaconCorralQuill
Case studies
Picked highlights
Commerce · Apparel
Northwind Apparel
41%
lower agent response time
How Northwind cut response time 41% while migrating off Wati
“We migrated 18,000 contacts from Wati in an afternoon. The bill calculator alone made the case for switching.”
Anya Patel · Head of Customer CareRead story
Healthcare
Atlas Health
81%
auto-resolved
Atlas Health automated 81% of FAQ tickets with KnowBot
“AI Copilot summaries cut our agent first-response time by 41%. The fact that it just works as another operator is genius.”
Diego Romero · Support LeadRead story
Commerce · Beauty
Lumen Beauty
4.7×
campaign ROI
Lumen Beauty hit 4.7× ROI on WhatsApp marketing in Q1
“Funnels and A/B tests on broadcasts are the reason we stopped exporting CSVs to spreadsheets every Monday.”
Mei Nakamura · Lifecycle MarketingRead story
“The honest pricing is what got us to switch. The audit log on day one is what made our security team sign off.”
Jamal Stewart
VP Customer, Beacon Logistics